COVID-19: Service Status
🟢 Last updated: 18/11/20
As our team can work remotely, most of our services are operational (woo!) 🤜🤛
Here's a simple status list that gives you all the info you should need on our services — we'll update this if anything changes.
Looking for our Remote Support service?
Whether you're a home user or a business, our team can safely fix your IT problems safely and remotely. Click here to find out more and book your slot.
Due to the huge demand for our support and repair services at the moment, we're taking a little longer to get to you than normal. We really appreciate your patience and we promise we'll get to you as soon as possible! :)
|Online Orders||Fully Operational||Order your custom PC, laptop or workstation online as normal. Need your PC before Christmas? Make sure you order prior to 25th of November. Which is the last day for guaranteed Christmas delivery.|
|Sales Enquiries||Fully Operational||Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email firstname.lastname@example.org.|
|Technical Support||Fully Operational||Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email email@example.com.|
|Remote Support Services||Fully Operational||Whether you're a business, home user or gamer, our team of technicians are available remotely to help with any technical IT problems you have (big or small). Get more information and a free quote by visiting our new remote support page or by phone +44 (0)1563 574280.|
|PC, Laptop & Phone Repair Workshop (in-store customers)||Partially Operational With Delays||Our store & workshop is closed to the public. But all repair services continue, with our non-touch drop off and collection process. Please contact us on +44 (0)1563 574280 if you have any questions. PLEASE NOTE: Due to distancing guidelines, we've had to reduce the number of technicians in our workshop and have had to extend our turnaround times. We appreciate your patience with this until these guidelines ease up.|
|Retail Store (in-store customers)||Partially Operational With Delays||Our store & workshop is currently closed to the public. We are encouraging customers looking for products to call or email and we will work with you to arrange a safe collection or delivery of your item. Please call +44 (0)1563 574280 or Live Chat with an expert.|