COVID-19: Service Status
🟢 Last updated: 08/06/21
As our team can work both remotely and in our stores, all of our services are operational (woo!) 🤜🤛
Here's a simple status list that gives you all the info you should need on our services — we'll update this if anything changes.
| Service | Status | Information |
|---|---|---|
| Online Orders | Fully Operational | Order your custom PC, laptop or workstation online as normal. Delivery time is estimated at around 10 days. Helix Quick Ship systems are dispatched within 5 days. |
| Sales Enquiries | Fully Operational | Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email sales@utopiacomputers.co.uk. |
| Technical Support | Fully Operational | Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email support@utopiacomputers.co.uk. |
| Remote Support Services | Fully Operational | Whether you're a business, home user or gamer, our team of technicians are available remotely to help with any technical IT problems you have (big or small). Get more information and a free quote by phone +44 (0)1563 574280. |
| PC, Laptop & Phone Repair Workshop (in-store customers) | Fully Operational | Our stores & workshops are open to the public and all repair services continue, with customers being asked to wear a mask if possible. Please contact us on +44 (0)1563 574280 if you have any questions. PLEASE NOTE: Due to distancing guidelines, we can only serve one customer in each of our stores at a time. We appreciate your patience with this until these guidelines ease up. |
| Retail Store (in-store customers) | Fully Operational | Our store & workshop is currently open to the public. We are encouraging customers looking for products to call or email and we will work with you to arrange a safe collection or delivery of your item. Please call +44 (0)1563 574280 or Live Chat with an expert. |