COVID-19: Service Status

🟢 Last updated: 08/06/21

As our team can work both remotely and in our stores, all of our services are operational (woo!) 🤜🤛

Here's a simple status list that gives you all the info you should need on our services — we'll update this if anything changes.

Service Status Information
Online Orders Fully Operational Order your custom PC, laptop or workstation online as normal. Delivery time is estimated at around 20 days. Helix Quick Ship systems are dispatched within 5 days.
Sales Enquiries Fully Operational Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email sales@utopiacomputers.co.uk.
Technical Support Fully Operational Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email support@utopiacomputers.co.uk.
Remote Support Services Fully Operational Whether you're a business, home user or gamer, our team of technicians are available remotely to help with any technical IT problems you have (big or small). Get more information and a free quote by phone +44 (0)1563 574280.
PC, Laptop & Phone Repair Workshop (in-store customers) Fully Operational Our stores & workshops are open to the public and all repair services continue, with customers being asked to wear a mask if possible. Please contact us on +44 (0)1563 574280 if you have any questions. PLEASE NOTE: Due to distancing guidelines, we can only serve one customer in each of our stores at a time. We appreciate your patience with this until these guidelines ease up.
Retail Store (in-store customers) Fully Operational Our store & workshop is currently open to the public. We are encouraging customers looking for products to call or email and we will work with you to arrange a safe collection or delivery of your item. Please call +44 (0)1563 574280 or Live Chat with an expert.