July Update: We've introduced 4-Day shipping as standard on all custom Desktops, Laptops and Workstations 🚚

PC Repair made easy.

Utopia - Powering the People behind the PC

Why Utopia Computers PC Repair?

Life is complicated enough, we believe that it's our job to make technology easy and that's what we do— easy. Our skilled team will help explain the solution in straightforward steps allowing you to get back to doing what you love, be it keeping in touch with family, playing your favorite games, or running that awesome business of yours :)

Desktop PCs

The classic home or Office PC.

Laptops

All kinds, all brands and all styles.

Apple Devices

We can repair all Apple devices.

Printers

All makes and models worked on.

Ayrshire's #1 in PC and Laptop Repair

Free advice over the phone and in store

We service all makes and models

Apple repairs and upgrades

Speed up your old computer

Remove popups and errors

Virus, Malware & Spyware Removal

Remote Support Available

"I don't know what I'd do without Euan and the repair team at Utopia—they keep my laptop running keeping me connected to my family."

Joan Miller, customer of 12 years, Kilmarnock

WELCOME TO OUR EASY TO UNDERSTAND REPAIR PRICING

The below pricing covers 80% of the repairs we work on. There will be times that your technician will need to speak to you about alternative times and prices, for example when a replacement part is required. When this happens we will do so in an easy and friendly way.

On Counter

Under 30 mins
For life's little tech issues
- Basic Windows issues
- Browser Problems
-Loose Keys on Laptop
- Email password issues
- Windows Popups
- Startup errors

£30

inc. VAT (excluding parts)

Silver

7-10 Working Days
Suitable if not an urgent issue
- Fix any issue
- Full service
- Data backup (if needed)
- Physical Clean inside and out

£75

inc. VAT (excluding parts)

Gold

3-5 Working Days
Our most popular service
- Fix any issue
- Full service
- Data Backup (if needed)
- Physical Clean inside and out

£100

inc. VAT (excluding parts)

Platinum

Worked on Immediately
When time is of the essence
- Fix any issue
- Full service
-Data Backup (if needed)
- Physical Clean inside and out
- Reapply thermal paste

£200

inc. VAT (excluding parts)

Platinum Plus

Worked on Immediately
The ultimate repair service
- Everything in Platinum &
Complimentrary repairs for 12 months
- 1 year Internet security
- 1 year Support

£300

inc. VAT (excluding parts)

Get in touch with Utopia today and we will get you back up and running in no time. Bring your desktop PC or laptop into our store, and one of our qualified engineers will diagnose the fault, giving you a fixed price for your repair. If you are unable to bring the computer to us, give us a call on 01563 574280, and we will do our best to solve the problem over the phone.

Below are our repair prices for some of the most common physical issues with our customer's devices. With Utopia, there are no hidden costs. We make repairing your computer as easy as possible and give you confidence that the work will be carried out to the highest standards at a fair price.

ServicePrice (Estimated)
10" Screen Replacement £99
13" Screen Replacement£99
14" Screen Replacement£99
15.6" Screen Replacement£120
17"+ Screen Repalcement£135
Laptop Keyboard Replacement£85
DC (Power) Socket Replacement£95
Motherboard Repair£150
Replacement Laptop Hinges£80

01563 574280

Call Utopia now and hear how we can help :)

HOW WE REPAIR YOUR DEVICE

We said we make technology easy, so with that in mind we thought we'd share what getting your device repaired at Utopia looks like.

Initial inquiry

This could be from a phone call or popping into one of our stores. Here we will discuss the issue and give you are quote on what we think the solution is.

Booking in device

In one of our stores we will confirm your contact details as well as any info that's relevant to the repair. We take a deposit for the repair.

We fix your device

Your device will be worked on by a trained technician. Once the issue has been resolved they will contact you to say the device is ready.

You collect your device

Come back in store to collect your now, repaired device.

We have your back

Got a question when you get your device home? That's OK, just call us and we will happily help. Our job is to keep you happy and your technology working.

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Why Computer Repairs?

OK, so Utopia builds some of the world's best PC's why do we also provide PC repair services? Well, 23 year's ago when Utopia was founded we were all about repairs. Since then, we have learned it was a way to achieve 3 important things:

1. Helping our local community stay connected and learn about technology
2. Allowing us to grow our team - our PC builders start their career learning repair and customer service
3. PC Repair is great for the environment

Remote Support

Stay Ahead with Utopia’s Premier Remote Support and Monitoring Services

At Utopia, we believe that peace of mind and comprehensive tech support shouldn’t be a luxury – it's a necessity. That's why our expert Remote Support and Monitoring services are designed to be accessible for all, extending beyond our esteemed Utopia PC users to anyone across the nation. With our competitively priced plans, exceptional remote support for your PC is just a subscription away.

Remote Support PackageMonthly Cost (inc VAT)
Remote Support: Home£15
Remote Support: Business£18

Managed services

Elevate Your Business with Utopia’s Expert Managed IT Services

Running a small business is no small feat, and at Utopia, we recognise that a robust IT infrastructure is the backbone of your growth and success. Our Managed IT Services are specifically tailored to empower small businesses with the technology they need to thrive in a competitive marketplace.

IT Support Contracts

Managed Print

Networking

Security

Office 365

Software Problems

Cloud Services

24/7 Monitoring

Hardware and Peripherals

Top-of-the-Line Hardware and Peripherals from the Leading Brands at Utopia

Unlock the full potential of your PC with Utopia’s extensive selection of high-quality hardware and peripherals. Partnering with industry giants like ASUS®, Intel®, AMD®, NVIDIA®, and Epson®, we provide everything you need to supercharge your computing experience. Whether you’re looking to enhance your gaming rig, upgrade your professional workstation, or ensure your data is securely backed up, Utopia offers premium products and expert advice.

ASUS Motherboards

Gaming Peripherials

Intel® & AMD® Processors

Epson® Printers

High Performance Memory

Internal & External Back-up Storage

NVIDIA® & AMD® Graphics Cards

Motherboard & CPU Bundles

what our Customers say (Google Reviews)

P Vaziri

Great customer support, when buying was easy to use the website, feedback and recommendations were great and helped me to buy. After receiving the build i am amazed at the quality of it, clean interior, nicely laid out. Additionally; the benefits that are provided for each customer far outweigh many retailers or other custom build companies on the market, which for me was the main reason for buying from Utopia. I asked during the build for them to send over photos of the process as well, which was really cool. I'm very happy with the overall experience and look forward to using Utopia again for any upgrades or beyond. I've attached the photos i received from Utopia and the last three is what i received and my setup. Thank you Utopia.

Mark G

Very helpful and very knowledgeable bunch. I've been out of the PC game for over a decade now, so when I approached Utopia needing a new laptop for my freelance work I really had no idea what I should be going for.Robert showed me a few options and gave some recommendations on what would be best for my situation, and ended up with a great machine that is really speeding up my workflow.Thanks again for all your help!

A Montgomery

Had some issues with my pretty basic laptop and although I have no idea about computers the guys were great and took time to explain what was required in terms I could understand, the laptop is fantastic now and does everything i wanted and more and the price was brilliant, a friendly professional service from everyone .thanks again

D Vidal

The only reason I am giving these guys a 5* review is because I can't go any higher. I have been dealing with them for 7 years now and they have always managed to perform above expectations and deliver. If you want first class customer service with positive and acceptable outcomes every time I highly recommend these guys.The technical knowledge and expertise too is second to none. We have encountered problems along the way as with any transactional relationship but they have always come up with an immediate solution that prioritises your positive outcome above their own bottom line. I cannot recommend these guys enough.

A Tracy

Not only great pre-sales service but more importantly great after-sales service. A really good personal touch from our PC builder Barry who made sure the build spec was exactly what we needed. It was delivered a week early much to the delight of our son and so far no issues. Would highly recommend this company as really get a feeling that they care about their products, service and customer satisfaction unlike other equivalent companies we reviewed at great lengths.👍

Roblox Mastermind

I took my son's gaming PC to Craig and the team at Utopia Computers as it stopped working suddenly. They couldn't have been more helpful and got it back up and running again. I asked for some advice as I think it may have been a virus which caused the issue after downloading an app. Craig told me that I could contact them anytime via their live chat or Facebook messenger. I just had to do this tonight and he got back to me within 5 times (outwith opening times) with great advice. I would recommend this place 110%.

KEEPING OUR COMMUNITY CONNECTED

With thousands of customers like you across Kilmarnock and Ayrshire we are proud that our team help keep your devices working. As Ayrshire's longest running and busiest PC Repair stores we are here to serve you!

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frequently asked questions

Stay in the know with Utopia's latest with our blogs and Instagram!

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