PC Repair made easy.

We repair a wide range of computer issues, including but not limited to, virus and malware removal, software troubleshooting, hardware repairs (like screen and keyboard replacements), data recovery, performance optimisation, and system upgrades. If you’re facing a problem that’s not listed here, please contact us to see if we can help!

The decision to repair or replace a computer depends on several factors, such as the age of the device, the cost of repair, and whether the hardware is still meeting your needs. We offer a free on-counter diagnostic service to help determine the extent of the damage and provide you with an estimated repair cost so that you can make an informed decision. We will also always let you know if we think a device is not worth repairing.

We prioritise the safety and privacy of your data. Our technicians will take all necessary precautions to protect your data during the repair. We recommend backing up your data before the service, if possible. If you need assistance with data backup, we can help, with data backup being included in our Sivler, Gold, Platinum and Platinum Plus services.

repair times can vary depending on the issue and parts availability. Simple software issues are often resolved within 24-48 hours of the computer going on a workbench, while more complex hardware repairs may take longer. After assessing your computer at checkin, we'll provide you with a time estimate. We also offer priorityservices for urgent repairs at an additional cost.

Yes, we stand by the quality of our repairs. When fitting or replacing parts we offer a 1 year warranty, which covers the parts and labor. For software issues we offer a 90 day warranty. If you experience any issues related to the repair within this period (or even outside), please bring it back to us for a no-cost evaluation. We aim to be the best and most trusted repair store in the UK - we've got your back!

When deciding whether it's cheaper to repair or replace a computer, several factors come into play. At Utopia Computers, we offer a range of repair services tailored to different needs and budgets, making repairs often a more cost-effective choice. For instance, our repair services start at just £30 for minor issues like basic Windows problems and go up to £300 for our comprehensive Platinum Plus service. Comparing these prices to the cost of a new computer, repairs can be significantly more affordable, especially for high-value devices like Apple products or advanced gaming PCs. Additionally, repairs are not just about cost but also about value – fixing a device can extend its life, keep your data intact, and be more environmentally friendly. Our skilled technicians assess each case to provide the best advice, ensuring you get the most value for your money.

The cost to fix computer software at Utopia Computers depends on how quickly you need the service, rather than the complexity of the issue.

We ensure that all our service tiers, from Silver to Platinum Plus, cover any software issue you might encounter.

Our pricing starts at £75 for the Silver service, which is ideal for non-urgent issues and includes a full service check, data backup, and a thorough physical cleaning, with a turnaround time of 7-10 working days.

For those needing faster service, our Gold tier at £100 offers a 3-5 working day turnaround.

The Platinum service, priced at £200, is worked on immediately for urgent needs, and includes reapplying thermal paste as an additional benefit.

The ultimate tier, Platinum Plus, also worked on immediately, offers comprehensive coverage including complimentary repairs for 12 months and a one-year subscription to Internet security and support, for £300.

 No matter the tier you choose, we guarantee to address any software issue with efficiency and care. Our goal is to provide flexible and prompt service options to suit your timeline and ensure your computer is functioning optimally, without any unnecessary delays or costs.

Deciding whether to repair a 10-year-old PC involves considering its condition, performance requirements, sentimental value, and environmental impact.

At Utopia Computers, we understand the importance of making informed choices. Repairing an older PC, rather than replacing it, can often be a more cost-effective solution and also contributes positively to environmental sustainability.

Our service tiers, ranging from £75, cater to any issue your older PC might face. Our experienced technicians will assess your PC and provide advice that weighs the benefits of repair against the cost of replacement. Often, simple upgrades such as increasing RAM, replacing a hard drive, or thorough cleaning and servicing can significantly enhance an older computer's performance, making it a viable option.

 Moreover, repairing and maintaining an older PC extends its lifespan, reducing electronic waste and the environmental footprint associated with manufacturing new computers. Every repaired PC is one less in the landfill and a step towards more responsible technology use.

In summary, repairing a 10-year-old PC with Utopia can be a wise decision, balancing your personal needs, cost-effectiveness, and the broader environmental benefits. Our commitment is to offer transparent, high-quality service, helping you make the best choice for both your technology requirements and the environment.