We hope you never need to make the call to let us know something is wrong with your system. While all our systems go through rigorous tests to make sure they are extremely reliable, there's always a small chance that somewhere down the line a component may fail. Here's a break down of our our warranty works.
Warranty duration and exclusions:
Components/parts warranty duration: 2 Years
Components/parts replacement: Yes
Free collect & return shipping: 30 Days from delivery if there's a hardware fault
- Free complimentary Technical Support: Lifetime. Limited to the life time of your computer*
- Free complimentary Labour: 10 Years limited*
No display? Covered
Components/parts failure? Covered
Accidental damage? Not covered
Software problems? Complimentary technical support only
* Our free Technical Support & 10 years labour services are strictly direct with Utopia Computers and are provided as a complementary service. These services are non-transferable and will not be honoured by any other party.