We strongly recommend returning your system in its original packaging.

If you no longer have this, you must use an appropriately sized, robust cardboard box with plenty of internal packaging that will thoroughly protect your system during transit. - This is extremely important as systems can be damaged by using incorrect packaging such as bedding, towels and plastic bags.

Utopia are not responsible for any damage caused due to inadequate packing.

Laptop chargers SHOULD be packed with the customer's laptop.

Desktop power cables should NOT be included in the box - Do not ship mains lead as it can cause damage during transit moving around box/metal pins digging into chassis.

All USB or I/O devices must be removed from the system prior to shipping.

Utopia Computers

Utopia Remote Support [1 Year subscription]

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