UTOPIA:LOCAL
Proudly serving Ayrshire & Glasgow with computer sales & repairs since 1993
Ayrshire's #1 in Desktop & Laptop repair
We service all makes & models, including Apple
New Operating System installations
Virus, Malware & Spyware removal
Laptop screen repairs
Speed up your old PC
Remove popups & errors
Remote technical support plans
Have a problem with your computer? Don’t worry! Get in touch with Utopia and we will get you back up and running in no time.
Simply bring your desktop PC or laptop into our store and one of our qualified engineers will diagnose the fault, giving you a fixed price for your repair. If you are unable to bring the computer to us, give us a call on +44 (0)1563 574280 and we will do our best to solve the problem over the phone.
Below you will find our repair prices, with Utopia there are no hidden costs, we make repairing your computer as easy as possible and give you confidence that the work will be carried out to the highest standards at a fair price.
Repair Levels
Mobile Devices
3-5 Working Days*
Keeping you connected
Including but not limited to:
Apple Specialists
Broken Phones
Device Services
Not Charging
inc. VAT - Priced per device
On Counter
Under 1 hour*
For life's little tech issues
Basic Windows issues
Browser Problems
Loose Keys on Laptop
inc. VAT (excluding parts)
Diagnostics
3-5 Working Days*
Simple fault or not sure?
Including but not limited to:
Password Removals
System wont turn on or dead
Printer Setup
inc. VAT (excluding parts)
Silver
7-10 Working Days*
Suitable if not urgent
Fix any issue
Full service
Physical Clean outside
inc. VAT (excluding parts)
Gold
3-5 Working Days*
Our most popular service
Fix any issue
Full service
Data Backup (if needed)
Physical Clean inside and out
inc. VAT (excluding parts)
Platinum
Worked on Immediately*
Ideal for businesses
Fix any issue
Full service
Data Backup (if needed)
Physical Clean inside and out
Reapply thermal paste
inc. VAT (excluding parts)
Platinum Plus
Worked on Immediately*
Ideal for businesses
Everything in Platinum &
Complimentrary repairs for 12 months
1 year Internet security
1 year Remote Support
inc. VAT (excluding parts)
| Service | Price (inc. VAT) |
|---|---|
| 10” Screen Replacement | £99.00 |
| 13” Screen Replacement | £115.00 |
| 15.6” Screen Replacement | £99.00 |
| 17”+ Screen Replacement | £135.00 |
| Laptop Keyboard Replacement | £65.00 |
| DC (Power) Socket Replacement | £95.00 |
| Motherboard Repair | £150.00 |
Remote Support
Our Remote Support and Monitoring package is available to everyone, not just users of Utopia PCs. No matter where you are in the country we can provide remote support to your PC for a fixed low price per month.
We install smart software on your PC that allows us to monitor your computers performance. Reports are delivered each day allowing us to be ahead of any underlying issues. If we see a potential problem, we will get in touch and with your permission we can resolve the issue while you sit back and enjoy a cup of tea.
| Package | Monthly cost (inc VAT) |
|---|---|
| Remote support: Home | £15.00 |
| Remote support: Business | £18.00 |
Managed services
The Managed Services team at Utopia are experts at delivering IT Support to Small Businesses. We understand that to grow your business you need your computers and internet connection to be fast and reliable. No matter what your problems are at the moment, slow PCs, data security, network not running well, give Utopia a call and we can discuss how we can help take your business to the next level.
IT Support Contracts
Networking
Office 365
Cloud Services
Managed Print
Security
Software Problems
24/7 Monitoring
Hardware and Peripherals
ASUS® Motherboards
Intel® & AMD® Processors
High Performance Memory
NVIDIA® & AMD® Graphics Cards
Gaming Peripherals
Epson® Printers
Internal & External Back-up Storage
Motherboard & CPU Bundles
As a partner with some of the biggest and best IT brands in the world, Utopia is the place to come when looking for an upgrade for your existing PC.
The world's longest tech warranty. As standard.
Our systems ship with our famous 10 Years limited warranty as standard. That’s 21 months parts cover, 10 years of free labour and a lifetime of free technical support.
Expert craftsmanship.
Legendary support.
With the most advanced systems in the world, comes world-class multi-award winning engineering and support from our in-house team of experts in Kilmarnock, Scotland.
Uncompromising quality
and attention to detail.
Our systems are built with only the highest grade, hand-picked components and rigorously stress tested for up to 72 hours to ensure maximium performance & reliability.